The hēRo3 Message Board allows commercial users to communicate with other hēRo3 users within their own organization, and it allows academic users to communicate with all other academic users worldwide. The Message Board provides users with a secure platform to pose and answer questions, and more generally, to engage in open dialogue about the use of hēRo3. If you access the platform by a commercial enterprise license, you will be able to see all posts and comments made by other users within your own organization. If you access the platform via the academic portal, you will be able to see all posts and comments made by all other academic users.
You can navigate to the hēRo3 Message Board after you are logged into the platform by clicking on the question mark icon in the upper right corner of your screen, and then selecting ‘Forum’ in the drop-down menu.
Once you are in the Message Board, you will see the latest posts under ‘Recent activity’. If you are interested in a specific topic or question, you can search for relevant posts on the Message Board using the search bar. If you want to pose a question to other users, click on ‘New post’.